Benefits

How does early access to drops work?
Gold members can shop select drops before they go public. Unit limits may appl...
What is priority customer support?
Bronze, Silver, and Gold members' support requests move to the front of the li...
What does shipping protection cover?
Silver and Gold members get shipping protection at no extra cost on eligible i...
How does the 2-day shipping upgrade work?
Bronze, Silver, and Gold members get an automatic upgrade to 2-day shipping, a...
Can I combine my rewards with other discounts?
Gift Rewards, the birthday discount, and member-only discount codes can't be c...
What are members-only offers?
These are promotions available only to MyComplex members. We'll share them by ...
Can I change my birthday?
Once your birthday is saved, it can't be changed on your own. If you need to c...
How does the birthday discount work?
Eligible members receive a one-time birthday discount code each year that can ...
Still have questions?
Contact our support team at support@complex.com for assistance.

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